FAQ's - tdc's WEB Site Design
Marketing Information

Updated January, 2006

tdc e-Commerce RFP

Who Uses the Web? What Are Web Sites?
Web Site Promotion Can I Make Money on the Web?
What About Security ? Why Out Source Web Design?
Typical Web Design and Maintenance ? What about Joint Ventures?
How do I get a Site Designed Request for Proposal
What People say about tdc designed sites Search the tdc Web Pages

What Are Web Sites?

I think of Web sites as an interactive informative medium that reflects my client's vision of who they are and where they are going.

Those who visit not only can experience their vision graphically and audibly, but also able to interact and contribute to the client's vision in a meaningful manner.

To believe that a Web Site is the same as a paper brochure is a mistake. Web sites are that and much much more. 
When a site is too simple - people only visit once - when there is lots of information they need they will bookmark
the site and come back.

Web sites are accessed in many different ways, if you believe that people come into a web site only through the main page - think again. 
With present search engine software individual pages, text or images can be found in seconds.

For me, web sites are used to convey my clients' messages to their customers in as clear and informative way as possible. 
It is to this end that I strive. The message and information are my primary goals not the tools by which it is created.

Today, the most important considerations for clients when investing in an on line campaign are targeting - 81 percent;  brand building - 77 percent; e-commerce - 60 percent; audience reach - 56 percent and click-thru rates to corporate sites - 47 percent. However, satisfaction with online advertising remains mixed, with 24 percent of those surveyed 'dissatisfied' with their online ad campaign and a further 28 percent 'neither satisfied or dissatisfied,' according to a report generated by The Myers Group.

And how many Web Sites are there on the Internet?

Google, the search engine announced (2005) that its total collection of indexed web documents is 8,058,044,651  

Client computers use browser software (such as Netscape Navigator, Microsoft Explorer, Firefox,  Netscape Navigator, Opera, ) to view documents (pages). Server computers use server software to maintain documents for my clients to access.

Web sites are created by web authors using a language called HTML (HyperText Markup Language) that offers short codes (also called tags) to designate graphical elements and links. Clicking on links brings documents located on a server to a browser, irrespective of the server's geographic location. Sites may contain text in various styles and colors, graphic images can be static or dynamic, sounds at varying levels of quality, or a combination of all these things.

Documents are addressed with a URL (Uniform Resource Locator or, for short the location address).
Clients and servers use a site's URL to find and distinguish it among other sites.

In this media there is the possibility of interaction between the sender and the receiver. Additionally, because of the interaction, the sender is also a receiver which is different from other traditional advertising media which "yells" at the viewer without any mode that the viewer can "yell" back.

In this manner, information or content is not merely transmitted from a sender to a receiver, but rather "mediated environments are created and then experienced." (Steuer 1992). Thus, this "machine-interactivity" is interaction with the environment (medium), rather than interaction through the environment (medium).   An example of such environmental change can be found on Thelma Cameron's Art Gallery Web site Autumn Scene Art Print where the viewer can actually change the background colour to see if the print would fit a room's wall colour. This is something that television, radio or print media cannot do. We can also stimulate people's feelings by providing background music to a web page or set of web pages as can be shown by the example of the Images of Eastern Ontario web site. A very powerful tool that is used constantly in the television and radio mediums. 

This is why using the Web as a marketing communications tool is very exciting. In the scope of human communications we are going where no person has gone before. That is using a communications medium that is dynamic not static. Meaning it can be easily changed most times in real time and in some cases on a periodic basis without difficulty.

Interactive Web use makes it possible through the use of tools such as HTML, DMHL, Flash, Animated Gifs, Password Protected Areas, JavaScript, JAVA, Active X and CGI (Common Gateway Interfaces) technologies not only to react or interact, but to change the medium through which the communications are made.

In tdc's view this is where WEB design is going.

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Who Uses the Web?            


So you thinking about having a web site so that you can get more exposure
and direct sales vehicle or the products or services that you are selling,
or just to provide information about some personal or business passion to the world.

Here are some facts:

Worldwide Internet Population 2005: 1.08 billion (Computer Industry Almanac)
Projection for 2010: 1.8 billion (Computer Industry Almanac)

Canada is the world leader in percentage terms with more than 60 percent of households with Internet access
Canada population 32.81 million internet users 20.45 million active users (at least once a month) 8.8 million

Other findings from recent Ipsos-Reid survey include:

Almost half of Canadian Internet-using families have more than one computer
The average family spends more than 1,600 hours online per year
48 percent of parents place curfews on their kids' Internet usage
20 percent of all families with home Internet access have computers that have been networked to others within the home
48 percent of parents admit their kids have at least some influence on the purchase of new technology for the household

By the way, here are the big numbers for a couple of countries that might see your web site.

United States population 295.73 million - internet users 185.55 million
China population 1.31 billion internet users 99.80 million

For Europe - The U.K. has the highest number of Internet users at 34.3 million, representing 57 percent of the country, while Germany boasts 32.1 million users, which translates to 39 percent of the country.

Other areas of significant population penetration include: Denmark (63 percent), the Netherlands (61 percent), Norway (59 percent), Switzerland (53 percent), and Finland (52 percent).

There are a whole lot of worldwide statistics that can be found ClickZ Internet Demographics

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Web Site Promotion

How can I get my site to come up first when someone uses a search engine?

This is tdc's most asked marketing question.

How can I using my my site target a specific geographical region?

This is tdc's second most asked marketing question. ( we have been are working on the answer for three years and possibly we could have a solution as we have been using geographically targeted e-Newsletter to test this concept)  Presently, we are not clear that this is the answer but what we know is that if a page is mentioned in the newsletter with an associated link, sometimes there is an increase in the page hits.

Accordingly the Google index  there are about 8 billion (2006) Web pages on the Net. Three thousand + search engines are used to find these pages but only 8 major search engines are used by the majority of the people surfing the Web. (Google, Yahoo, Excite, Alta Vista, InfoSeek, AOL, Northern Light and Web Crawler)   Approximately 95 % of the billion +  people who are on the web use these 8 search engines.

Internet users can give Web sites a thumbs up or thumbs down in less than the blink of an eye, according to a study by Canadian researchers.

In just a brief one-twentieth of a second -- less than half the time it takes to blink -- people make aesthetic judgments that influence the rest of their experience with an Internet site.

The study was published in the latest issue of the Behavior and Information Technology journal. The author said the findings had powerful implications for the field of Web site design.

Statistically it seems that the chances are remote that your site will come up first.   In fact it is said that it  is easier to find the the name of John Smith in the New York City phone book than it is to find one's Web site on the Web.

This statement is totally untrue.

It is tdc's experience that of the tdc sites we have designed for clients we were able to get the site to listed within the top 10 several times on different search engines.

WEB sites like any other product or service must be promoted if it is to be seen or used.

There are several ways on and off the WEB that they are promoted.

By:

Listing your site in various reference directories such as the Yahoo, Alta Vista,
    AOL and the Yellow Pages.  Most of these directory search engines use
    volunteers who make submission recommendations to these directories.

Submission of the site address of the main portals of your Web site to search
     engines like Northern Light, Web Crawler, Excite and Infoseek on a regular
     basis. Most take about 6-10 weeks to get your site listed.

Requesting sites to provide a link to your site in exchange for a reciprocal listing.

Being a member of a mail list where topics of the same interest are discussed and
    developing an on line relationship with the members of the mail list.

Promotion of your site in the signature of every e-Mail sent.

Advertising in banner advertisements on other sites.

Renting space in an on-line mall.

Developing an e-Mailing list and sending out periodic notices to interested people  
    notifying them of major changes to your site.

Handing out a business card with your site name and address on it.

Putting the site name and address on all your off Web print and media promotion  
     material

Mentioning your site name and address in all public relations releases.

Designing promotional material like TEE Shirts or hats that have the Web Site
     address written on them

Designing into your site information that is updated constantly.  The viewer is asked
     to bookmark the page  because the information given is always updated. 
     tdc's Froggy and tdc's FarmGate are such sites.

Adding a "recommend this page to a friend" link. This is done by providing an
   e-Mail that pops up when activating with the recommendation in the body of
   the letter.

Creating a Newsletter sent periodically to persons who have interest in topics
     pertaining to that site.

And if you have the financial resources, advertising your site on another media like
     print media, television or radio.

In our experience we have found that the most effective way is to promote the site on line is to register the site in the search engines and also to carefully provide key descriptors words in the META tags and Title of the Web site.

Various Spiders and Robots constantly wander the 'Net looking for and indexing Web Pages. In order to assist them in identifying pages and their content there are a number of HTML Tags that are important.. Two such tags are the META tag and the Title tags which provide a description of the site in the form of content, title and key words. These descriptors are not seen by viewers but are in hidden text triggering the robots and spiders to download updated and new pages.

Listing sites in various directories is fine, except the input is usually done manually by the web site manager and in some cases can take up to four weeks to have your site listed. Once listed it does become a useful tool, because it too can be found by the robot search engines. Directories are fine as long as they are updated constantly and researched so that they listings are not out of date.

To have your site referenced on other sites is like the icing on the cake. It gives your site the same credibility as having your work referenced in a printed media. This is especially true if they link your site to theirs.  Most tdc designed sites have links pages (or in our case Web Friends Pages) where they list your site and you list their site.

Does it cost money to promote the site?

No, not really if you are willing to spend the time to go to each search engine and directory and input the information required. Some directories and search engines simply require the URL number. Others require a description of the site in a specified number of words plus some information about the site address and snail mail address.

It all takes work and there is no easy way it is accomplished.

The best companies who design, promote and maintain sites on behalf of clients will spend on an average 10-20 hours a month doing this laborious site promotion work. If the general content of a site is what the market is looking for, these sites get the most hits.

And, don't forget to use a site access report to daily analyze a site's performance.

According to the GVU7 Survey done by Georgia Tech, this is how people find out about Web sites:

Search Engines -- 87%
Links from other sites -- 85%
Printed Media -- 63%
Word of mouth -- 58%
Newsgroups -- 32%
e-Mail -- 32%
Television -- 32%
Other -- 28%
Books -- 28%

tdc has found these are the most successful methods to have a site that is referenced at the top of the search engine list ~~ but the reality of this is that statistically it next to impossible.  The tdc designed Hockey Made Easy site was once the top of Google.  It takes a lot of site maintenance to make this happen.  Google changes the algorithm that they use to determine who ends up on their first listed pages nearly every month. Once we experienced a drop from about 1000 pages hits a day to down to 450 in one day which was maintained for three months and then they came up back to 1000+ hits a day.

If your site is not performing as well as you expect - Perhaps we can help.

tdc Marketing will review your site and provide professional consultation services.
We do it for a few select clients. 

Just e-Mail me asking to provide a review of your site to and make suggestions on how the performance can be improved.  I will e-Mail you back with our fee for services, an
estimation of the time required and how payment can be made on the web.

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